Why it Might Be Time to Consider Managed Services

If your business or medical practice is running a little short-handed or is simply swamped and you find yourself or your associates staying up late to manage your computer systems, you may want to consider outsourcing some of your information technology needs to a managed services firm.

Many companies have been turning to Managed Service Providers to manage their IT infrastructure remotely. MSPs can relieve small and medium businesses of the burden of day-to-day computer systems management, with a variety of services that are often billed out at a flat monthly rate.

The MSP Alliance, an industry association, defines Managed Services as:

“…the proactive management of an IT asset or object, by a third party typically known as a MSP, on behalf of a customer. The operative distinction that sets apart a MSP is the proactive delivery of their service, as compared to reactive IT services, which have been around for decades.”

Depending on the extent of services you might require, you’ll be billed a flat monthly rate that is tied to mutually agreed upon service levels know as a Service Level Agreement (SLA).

Some of the possible solutions the MSP may provide in addition to infrastructure management may include:

  • Managed Backup – Keeping copies of your data in a safe and accessible place
  • Disaster Recovery – Bringing your data back online after an outage precipitated by human or nature
  • Software Applications – Allowing access to applications for Finance, HR, Sales and Marketing, Customer Relationship Management (CRM), workflow, vertical specialty applications for healthcare, real estate, manufacturing, and distribution
  • Business Continuity and High Availability – Ensuring the right data can be instantly accessed at the right time

Small businesses, local education facilities, and medical practices often have common reasons for adopting the IaaS model. IaaS allows a company to grow or shrink computing resources as demands change in a utility costing model so you only pay for what you use. Data centers are located in highly secure locations, with no single point of failure. Services are accessible from an Internet connection anywhere in the world. Best of all, technology upgrades are the responsibility of the MSP, resulting in significant cost savings.

EMA has been providing the most up-to-date technology solutions to the Anchorage area and beyond for over 35 years. At EMA, our goal is to fulfill current and future needs in a cost-effective way. Since EMA clients represent a wide diversity of businesses, we offer a wide array of services to meet the most specific and unique business necessities.

When you’re ready to relieve yourself of the headaches of IT management and learn more about our Managed Services offerings, contact us here.